Privacy Policy

Last updated: January 1, 2026

This Privacy Policy describes how zentavo.top LLC ("we," "our," or "us") collects, uses, and protects your personal information when you visit our website zentavo.top (the "Service") operated by zentavo.top.

Data Controller Information

zentavo.top LLC is the data controller responsible for your personal data. We are registered in Belgium with registration number 1003371209 and VAT number BE1520135780. Our registered address is Boulevard Anspach 92, 8008 Bruges, Belgium.

Data Collection

The data we collect may include the following types of personal information:

• Contact Information: When you contact us through our contact form or email, we collect your name, email address, phone number (if provided), and the content of your message.
• Website Usage Data: We automatically collect information about how you interact with our website, including your IP address, browser type, device information, pages visited, and time spent on our site.
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience and analyze website traffic. For detailed information, please see our Cookie Policy.
• Analytics Data: We may collect aggregated data about website performance and user behavior through analytics services.

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

• Legitimate Interest: To operate our website, improve our services, and provide travel information
• Consent: When you voluntarily provide information through contact forms or cookie consent
• Contract Performance: To respond to your inquiries and provide requested information

How We Use Your Information

We use of your data for the following purposes:

• To respond to your inquiries and provide customer support
• To improve our website functionality and user experience
• To analyze website traffic and usage patterns
• To send you travel-related information you have requested
• To comply with legal obligations and protect our legitimate interests
• To prevent fraud and ensure website security

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: We may share data with trusted third-party service providers who assist us in operating our website and providing our services
• Legal Requirements: We may disclose information when required by law or to protect our rights and safety
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Contact form submissions are typically retained for 2 years, while website analytics data may be retained for up to 3 years. We will delete or anonymize your personal data when it is no longer needed, unless we are required to retain it for legal or regulatory purposes.

Your Rights

Under GDPR and applicable privacy laws, you have the following rights regarding your personal data:

• Right of Access: You can request a copy of the personal data we hold about you
• Right to Rectification: You can ask us to correct inaccurate or incomplete personal data
• Right to Erasure: You can request deletion of your personal data in certain circumstances
• Right to Restrict Processing: You can ask us to limit how we process your personal data
• Right to Data Portability: You can request your data in a portable format
• Right to Object: You can object to certain types of processing
• Right to Withdraw Consent: You can withdraw consent at any time where processing is based on consent

International Data Transfers

As we are based in Belgium (EU), your personal data is primarily processed within the European Economic Area (EEA). If we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions by the European Commission.

Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Cookies and Tracking

Our website uses cookies and similar tracking technologies. For detailed information about the cookies we use and how to manage them, please refer to our Cookie Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Information

If you have any questions about this Privacy Policy, want to exercise your rights, or need to contact us regarding your personal data, please reach out to us:

Supervisory Authority

If you believe we have not addressed your privacy concerns adequately, you have the right to lodge a complaint with the Belgian Data Protection Authority (Gegevensbeschermingsautoriteit/Autorité de protection des données) or your local supervisory authority.